Services in the park

At Liseberg we always want your visit to be as successful as possible, whatever your plans. Gathered below is some useful information on where to find things such as toilets, nursery rooms or lost property.

Handy to know

Liseberg app

There are several ways to explore Liseberg. The Liseberg app gives you useful information before and during your visit to the park. You can see current queue times for attractions, what’s happening on our stages, and free parking spaces locally. More about the Liseberg app.

Guest Services

If you have questions, comments or need information, come and see us at Guest Services. You can find us at the Main Entrance, in the centre of the park and at the South Entrance. You can exchange Norwegian, Danish and euro notes here and collect ride passes for attendants. Find Guest Services.

Lost property

If you realise you have lost something at Liseberg while you are still in the park, go to Guest Services. Everything that is found during the day is brought here. And if you find something that someone else has lost, we would naturally appreciate it if you could hand it in at Guest Services.

If you discover that you have lost something a few days after your visit, please contact Liseberg’s lost property department. You can reach us by phone on +46 31-733 03 50 between 07.00 and 09.00 every day or by e-mail: [email protected]. You can also visit the lost property department at the Main Entrance. The opening hours are the same as for the amusement park.

Payment in the park

Debit, credit and charge cards are accepted just about everywhere in the park. If you need to get cash, there are cash machines at various locations around the park:

Just inside the entrances
At Tyrolen
Inside the Amusement Arcade
At the entrance to Lisebergbanan
Opposite Järnvägsrestaurangen
At Loke

Norwegian, Danish and euro notes are accepted at entrances and ticket offices, at Guest Services and in our shops and restaurants.

Left luggage

Have you come to Liseberg with a lot of luggage? Just inside the Main Entrance is a staffed cloakroom and left luggage room where you can leave your cases. You can use the cloakroom all day for SEK 30 and concentrate on enjoying yourself in the amusement park. There are also storage lockers at the South Entrance and House of Mirrors that you can use.

Parking

If you drive to Liseberg there are several car parks nearby. To see current availability at nearby car parks and descriptions on how to get there we recommend that you download the Liseberg app and click on Travel.

Smoking

Liseberg is a smoke-free park (includes e-cigarettes) but you are permitted to smoke in certain areas (marked with a smoking symbol).

First aid

There is a first-aid station at Guest Services in the centre of the park. You can get first aid here and rest if needed.

Washrooms

All washrooms in the park have nappy changing tables and accessible toilets. There is a larger accessible toilet with hoist at Guest Services in the centre of the park (sling is not provided). The following is a list of all the washrooms in the park.

Where in the park	Type of toilet
Lisebergshallen Arena, north and south foyers	Unisex, toilet on south side has changing table
In Rabbit Land	Unisex and equipped with changing table
Near Hamnkrogen	Unisex and equipped with changing table
Near House of Mirrors	Ladies and Gents
Near Amusement Arcade	Unisex and equipped with changing table
Under Waltzer	Ladies and gents, ladies’ side also has changing table
Near AtmosFear	Unisex and equipped with changing table
Near Café Taube	Unisex
Near Guest Services in centre of park	Unisex and equipped with changing table, hoist and shower (sling is not provided)

Wifi

Liseberg provides free WiFi access throughout the park.

Charging your mobile

In partnership with Göteborg Energi we provide mobile phone charging points that are free to use. You can find them in the Amusement Arcade, in Liseberg Tower and at Mattorget.

Recycling

There are recycling bins at various locations in the park where waste can be sorted by type: food waste, paper and plastic. With your help we can ensure the food waste is turned into biogas, and paper and plastic are recycled.

Nursery

In Rabbit Land there is a nursery room with changing table and microwave oven for warming baby food. In summer there is also a smaller nursery room near Virvelvinden (The Waltzer) in Liseberg Gardens. There are also changing tables adjacent to all washrooms. Additional nappies are available from Guest Services.

Pushchair rental

If you would rather not bring your own pushchair to Liseberg there are pushchairs for rent in the park. In the cloakroom outside the Main Entrance you pay SEK 50 to rent a pushchair, plus a deposit of SEK 50 which you get back when you return it. You need to show valid ID to rent a pushchair.

Lost children

Unfortunately there is a risk that you could lose each other when there are lots of people around. If you do lose each other there is a meeting point at Guest Services in the middle of the park.

Wristbands for children

It may be a good idea to get a wristband for your child, on which you can write your telephone number. Wristbands are available free of charge from Guest Services, in the Cloakroom near Lisebergshallen Arena and from the ticket offices in the park.

Check your child’s height

At Guest Services in the park you can check your children’s height and get proof that they meet the height restrictions for our rides.

Pacifier drop-off

Goodbye to the pacifier? Outside the Rabbit House in Kaninlandet (Rabbit land) is the Nappometer, the rabbits’ own invention that delivers pacifiers to all the baby rabbits. All children who leave their pacifiers in the Nappometer get a diploma – and a rabbit hug. The Nappometer is open until the rabbits go to bed during the summer, Halloween and Christmas.

PS. You can also send pacifiers to the baby rabbits by post. Send them to this address:
Kaninerna på Liseberg, Box 5053, 402 22 Gothenburg, Sweden.

Rules for safety, wellbeing and order

As well as being the greatest amusement park in Scandinavia, Liseberg aims to ensure that you feel safe and secure as our guest. To make this easier Liseberg has compiled some rules on safety, wellbeing and order that you need to be aware of as a guest.

Safety

As a guest you should always ...

... follow the applicable safety instructions or instructions given by staff.
... avoid using an umbrella in crowded areas.

As a guest you must never...

... knowingly expose yourself or anyone else to danger, for example by bypassing safety practices.

Wellbeing

In Liseberg park...

... we always wear shoes and a top (at least a vest).
... we only smoke in designated smoking areas (including e-cigarettes).
... we do not bring pets into the park (except for guide dogs and assistance dogs).

Order

To maintain order in Liseberg park guests may not ...

... bring alcoholic drinks into the park.
... act in a clearly intoxicated manner.
... try to “jump” queues.
... try to cheat with ride wristbands or tickets.
... violate laws or local regulations.
... disturb public order or oppose the efforts of Liseberg or the police to maintain order.
... break any agreement you have entered with Liseberg.